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Many candidates have complained that they have been unable to carry out a Change of course/ Institution and other data correction processes on their profile because they could not access the OTP that is sent to the phone numbers they used in JAMB registration because they have lost their SIM cards.
JAMB has now provided an official procedure such candidates are to follow to effect the needed changes.
Recall that JAMB introduced the use of OTP (One Time Password)which is sent to a candidate’s registered phone number in place of biometrics verification to prevent the spread of the Covid-19. The OTP must be presented before the correction of data can be carried out on the candidate’s UTME/DE registration.
All affected candidates are to follow the procedure below to carry out Change of course/ Institution and other data correction processes;
- The candidate must approach any of the JAMB Offices in person (not by proxy) as this service can only be carried out in JAMB Offices/ProfessionalTest Centres (PTCs) Nationwide;
- At the JAMB Office, the candidate should supply any of registration number, email and GSM number which the candidate used to register for the UTME or DE;
- The JAMB Official attending to the candidate directs the system to RESEND the OTP through email;
- The candidate goes and prints a copy of the email which contain the OTP;
- The candidate affixes a copy of his/her passport photograph to the printed email and presents it to the JAMB Official;
- The JAMB Official after confirming that the same person whose picture is affixed on the printed email is the same person whose picture is displayed on the screen proceeds to complete the correction of data.
- A copy of the printed email with the candidate’s affixed passport must be retained at the JAMB Office for any candidate whose correction of data was carried out with OTP sent through email.
- All subsisting COVID-19 protocols must be fully observed.
NOTE: ON NO ACCOUNT SHOULD CORRECTION OF DATA BE DONE BY PROXY.
Pls I need answers
When I did change of course it only in my jamb page
But it didn’t reflect in my school portal what am I suppose to do
Or it doesn’t matter so far it has change in jamb
Or jamb will send it to my school
Jamb hasn’t sent your details to the new school you changed to that’s why the new school have not seen your record.
Finally, if you did the change of institution very well, then you shouldn’t bother much about confirmation. Jamb takes about a week under normal circumstances but it’s better to give them some more time.
A school that will not allow change of institution again will definitely inform you while on the JAMB portal for the change of institution. You would get a prompt like this ” This institution is no longer accepting new candidates “. As a result, you won’t be able to effect the change to the school
I think he is talking about change of course not institution ,,,will the change of course automatically reflect on the school portal? Since the person did the change of course on jamb portal alone