To register for the 2020 UTME, candidates are required to create a profile code by sending their names to 55019 first. I have already explained how to create a JAMB Profile without issues or mistakes. However, I have noticed that some candidates are experiencing some issues in creating their profile code. This post explains some of the issues and how to resolve them.
SMS Sending Failed.
This is one of the issues some candidates have encountered while trying to send their full name to 55019 and create their profile code. The reasons for this could be one of the following:
- Insufficient Airtime
- Your Sim Is New
- You are using Airtel or Etisalat
- Your sim cannot send message.
- You are using a SIM that someone else has used to create his/her own code
To resolve this issue, you first need to ensure that you have sufficient air time to send message to have at least N50 airtime on your phone. Candidates have also complained that they were unable to register with a new SIM, so if your SIM card is a new one, ensure it is registered first and confirm it has been registered before using it.
If you have tried sending the message with an Airtel or Etisalat line, you should try an MTN or a Glo Line instead. You also need to make sure that the setting of your phone enables you to send SMS and no other person have used that same SIM for that same purpose.
Invalid Character Found in the name supplied.
A candidate asked, Someone just sent me this text, “After I sent my name to 55019, I got this message from jamb invalid character found in the name submitted.” This is another issue that candidates have encountered in sending their names to the 55019 JAMB shortcode.
Candidates encountering this problem are to ensure that they typed their names correctly before sending the message. Ensure that you do not put Number 1 instead of letter I or type Number 0 instead of letter O. Also ensure that there is space between your names. Do not use double spacing as that can as well cause the problem.
A Temporary Issue.
Finally, issues encountered may be as a result of a temporal issue. It could be due to a poor connection, a network failure, or a technical issue from JAMB. This means it is not a permanent problem it will stop occurring with time. So if you experience any of these issue or other ones not mentioned here and you have taking steps to resolve it and it is still reoccurring, I will advise you to give it time and try again.
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Other Information You May Like:
- JAMB Accredited CBT Centres Approved For 2020 UTME Registration In All States
- Download Current All In One Official JAMB Brochure
- How To Register For JAMB UTME/DE Successfully
- View Current Official JAMB Syllabus For All Subjects
- Why You Need To Practice JAMB Past Questions Before The Exam
- JAMB CBT Practice Software And Mobile App
- JAMB Subject Combinations For All Courses – Sciences, Arts And Social Sciences