Solutions To Issues In Sending NIN To 55019 & 66019 For JAMB Profile Code

To register for the 2026 UTME, candidates are required to create a profile code by sending their names to 55019 or 66019 first. However, it has been observed that some candidates are experiencing some issues in creating their profile code. This post explains some of the issues and how to resolve them.

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SMS Sending Failed.

This is one of the issues some candidates have encountered while trying to send their NIN to 55019 or 66019 and create their profile code. The reasons for this could be one of the following:

1. Insufficient Airtime
2. Your Sim Is New
3. You are using Airtel or 9mobile (we noticed that many users of this network had issues)
4. Your sim cannot send messages.
5. You are using a SIM that someone else has used to create his/her own code
6.  The Phone Number is not linked to your NIN
7. Inputting incomplete or wrong NIN to generate profile codes
8. Using multiple cell phone numbers to generate profile codes with the same NIN
9. Using special packages such as postpaid, promo bundles, Do Not Disturb (DND) which blocks delivery of profile codes to candidates

To resolve this issue, you first need to ensure that you have sufficient air time to send messages to have at least N50 airtime on your phone. Candidates have also complained that they were unable to register with a new SIM, so if your SIM card is a new one, ensure it is registered first and confirm it has been registered before using it.

If you have tried sending the message with an Airtel or Etisalat line, you should try an MTN or a Glo Line instead. You also need to make sure that the setting of your phone enables you to send SMS and no other person has used that same SIM for that same purpose.

Invalid Character Found in the name supplied.

Some candidates complained that after sending  message to 55019 or 66019,but got the message “invalid character found.” This is another issue that candidates have encountered in sending their NINs to the 55019 or 66019 JAMB shortcode.

Candidates encountering this problem are to ensure that they send the SMS in this format: [NIN 00123456789]. Ensure that there is space between NIN and the numbers. Do not use double spacing as that can as well cause the problem.

Use the USSD option

To use the USSD option to create a profile code for UTME registration, candidates are to dial *55019*1*NIN# or *66019*1*NIN#. Candidates who have been unable to generate profile codes for the registration are advised to try this option.

A Temporary Issue.

Finally, issues encountered may be a result of a temporal issue. It could be due to a poor connection, a network failure, or a technical issue from JAMB or NIMC. This means it is not a permanent problem it will stop occurring with time. So if you experience any of these issues or other ones not mentioned here and you have taken steps to resolve it and it is still reoccurring, I will advise you to give it time and try again.

Lost the SIM Previously Used to Generate Profile Code

According to JAMB, for those who cannot retrieve their previously used but lost SIM cards, the issue will be rectified at the CBT centre where they will register  for JAMB exam as JAMB has provided a feature at all CBT centres to address such cases. This is the only option for candidates in this category as they are not allowed to use another number to generate their profile codes.