The Registrar of the Joint Admission and Matriculation Board (JAMB) Prof. Oloyede has called on candidates seeking admission into various tertiary institutions in the country to forward their complaints to the board if they feel shortchanged or cheated in the admission process.
According to the JAMB Registrar, all its admission policies and process are for the good of the candidates as they help to ensure that candidates are treated with fairness and equity in the admission process and ensure that no single candidate is denied his/her rights in the admission exercise.
He noted that in previous years admission processes were handled manually with so many errors resulting from it and this was the reason JAMB developed a software called the Central Admissions Processing System(CAPS) to eliminate human interference, engender transparency as well as promote fairness.
He stated that the JAMB CAPS also empowers candidates to monitor their admissions in real-time and raise queries if not satisfied as well as gives the institutions the power to exercise their statutory responsibility of undertaking admissions while the Board monitors compliance with extant rules and regulations.
He maintained that it is the right of every candidate to demand explanations on why he/she is not admitted especially after obtaining what he/she feels is a good score. He stated that the beauty of CAPS is that it displays scores of respective candidates in the order of performance. Furthermore, Prof. Oloyede declared that the core mandate of the Board is to ensure that no candidate is unjustly treated or denied his/her rightful place in the conduct of admissions by various institutions. As such, he asserted that where the right of a candidate is trampled upon, either by acts of commission or omission, the Board has the right to step in and ensure that the right thing is done.
He finally stated that candidates who feel cheated in the admission process should forward their complaints to the Board through its ticketing platform at www.jamb.gov.ng for prompt resolution. He urged all institutions to endeavour to provide valid explanations to candidates who might not be satisfied with their processes and where the candidates are found to have been unfairly treated, such institutions should not be ashamed to make amends.